We will gladly accept returns on unopened items within 30 days of purchase with valid receipt or invoice. In order to receive a full refund the item must be sent back to our warehouse or any store location in unopened and perfect condition. It is the customers responsibility to ship the item back, and shipping fees are non-refundable.
We will accept returns on open items within 30 days of purchase if the item is deemed defective. This includes items that are clumpy, hard, damaged, past their expiration date, or missing both an outer and inner seal. If the inner seal appears to be missing, please double check the top of the lid. In most cases this seal comes off while unscrewing the lid of a supplement jug and is not a cause for concern. A small amount of powder leakage from the outer seal or bag seam is also normal. Please contact firstname.lastname@example.org or bring the item to your nearest Suppz store with your receipt to return or exchange these items.
If you have questions regarding your order, email us at email@example.com.